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ACC-0012 • Serial Number Issue / Deleted AccuRIP

Topic:

I deleted the AccuRIP Program/Application folder from my computer, but I still can't use the Serial Number on another computer.

A software Serial Number is a License for use on one computer at a time, and the License must be properly "transferred" before it can be used for another installation. Deleting the program/application folder or using the Windows Add/Remove program feature does not transfer the License, it just removes the software.

Serial Numbers activate designated AccuRIP Software versions. An UPGRADE purchase (which includes a new Serial Number) may be required to perform a move (transfer) of a License, or Activation on a computer.

A technician will determine whether the resolve requires an UPGRADE purchase.

Any document, pdf or link mentioned in this article can be located in the Resources.

Need help from a technician? Select the "Submit a request" option on the top right of the web page.

Assistance from a technician is available Monday-Friday, 8 am to 6 pm EST.

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