File doesn't print. Seems to go to the AccuRIP Queue then disappear.
A common occurrence with vector programs such as Adobe Illustrator and Corel Draw is the corruption of the page or the document itself. When a file is sent to print and it flushes out of the RIP or just seems to disappear it can be a sign that a file's page has a Postscript error. Look to the art file for the reason first, and not a RIP. The answer can many times be the "page". Many people use "templates" for setting up art with registration marks and other items they need on films. Repeated use of the same page, copying and pasting graphics in and out can cause the page itself to take on a postscript error and hold onto it. When you believe the file is a simple graphic that should have no issue printing, after you have checked and re-checked all the print options in your print window,"copy and paste" the file to a NEW page and print. Many times that is the simple resolve.
Any document, pdf or link mentioned in this article can be located in the Resources.
Need help from a technician? Select the "Submit a request" option on the top right of the web page.
Assistance from a technician is available Monday-Friday, 9 am to 6 pm EST.