Type in keyword(s) from on screen message windows, errors, or topics of interest.
Follow

EPS-5017 • Wrong page (paper) size error

***Always read the Epson printer user guide or contact Epson for tech support for any Epson product or software. ***

Topic:

My printer displays an error each time I print, wrong page (paper) size or Incorrect Page size error and I've already turned off the default settings for PPR size CHK and Sheet Size CHK.

Larger Epson models starting with the 4000 and up have a see through lid on top of the printer. That lid can allow light to pass into the printer. Too much light when using clear media (screen print style films) can cause the sensor to misread the media and display a media feed error.

Resolve:

Keep the printer our of direct bright light or cover the see through lid when operating.

Any document, pdf or link mentioned in this article can be located in the Resources.

Need help from a technician? Select the "Submit a request" option on the top right of the web page.

Assistance from a technician is available Monday-Friday, 8 am to 6 pm EST.

Have more questions? Submit a request