When I start Separation Studio it displays a window that says "Authorization found is for a different computer. Separation Studio is licensed to run on a single computer at a time...". I have a dongle and it is connected.
Separation Studio is hung up believing you are using a single user license serial number rather than a multi use USB hardware dongle.
Contact Freehand Graphics using the Rapid Response System on this website.
The resolve is to get a Service Code to allow Separation Studio to see the dongle.
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