Type in keyword(s) from on screen message windows, errors, or topics of interest.
Follow

EPS-5016 • Inkjet Print head moving but blank pages are printing

***Always read the Epson printer user guide or contact Epson for tech support with any Epson product or software.***

Topic:

When a file is sent to print and the print head is moving back and fourth, yet blank pages are coming out the printer has a clogged "nozzle or head".

Since the printer is trying to print that means all connections and drivers leading up to the printer are OK. The RIP is telling the printer to print, but nothing is spraying on the film or paper, indicates a clog.

Resolve:

Run the Epson printer utility and print a "Nozzle Check". If the Nozzle check is not perfect then perform a "head Cleaning". Repeat until resolved.

Read your Epson user guide for help with this.

Once clean your films will print properly.

Any document, pdf or link mentioned in this article can be located in the Resources.

Need help from a technician? Select the "Submit a request" option on the top right of the web page.

Assistance from a technician is available Monday-Friday, 8 am to 6 pm EST.

Have more questions? Submit a request