Separation Studio will only ask you for your login and password when you first setup the program or after technical support has reset the program for your.
Forgot your password? Click the "forgot password" link in the login window and your password will be sent to you.
Forgot your e-mail address, too? Create a NEW login. Separation Studio will allow you to use multiple e-mails and passwords when activating a dongle to a computer for the first time. As long as the dongle is a proper dongle it will allow the user to operate as long as you login to the server and activate the service on that computer. It's all about the dongle and not the login account.
Any document, pdf or link mentioned in this article can be located in the Resources.
Need help from a technician? Select the "Submit a request" option on the top right of the web page.
Assistance from a technician is available Monday-Friday, 9 am to 6 pm EST.