Search Help Articles, enter keyword(s), error codes seen on screen...

SEP-1090 • Reconnecting Sep Studio Dongle, Mavericks


Spot Process Separation Studio is fully compatible with Mavericks.

Spot Process Separation Studio users that update to Mavericks will need to have internet connection to reconnect (checking) their USB dongles to the server.

Mavericks effects certain system library files that causes the software to think the dongle is a NEW install needing to be checked into the server.


Simple fix. Connect your computer to the internet, attach the USB dongle, launch Separations Studio and login to the server.

Any document, pdf or link mentioned in this article can be located in the Resources.

Need help from a technician? Select the "Submit a request" option on the top right of the web page.

Assistance from a technician is available Monday-Friday, 9 am to 6 pm EST.

Have more questions? Submit a request