Search Help Articles, enter keyword(s), error codes seen on screen...

ACC-0616 • Mac "can not find printer" USB


Mac version of AccuRIP "can not find printer" when choosing connection local (USB) in the AccuRIP Setup


If the OS can see the printer then so can AccuRIP. Check all printers connections, USB ports and cables.

Using the Apple System Profiler see if the printer is listed as a USB device. If not then the issue is a bad connection. You can access the Apple Profiler by choosing from the Apple Menu "About this Mac" then click on "More Info"  and from the "hardware" list choose USB to show all connected USB devices. If your printer is not on the list then AccuRIP can not connect to it.

Once the Profiler can see the printer so will AccuRIP.

Any document, pdf or link mentioned in this article can be located in the Resources.

Need help from a technician? Select the "Submit a request" option on the top right of the web page.

Assistance from a technician is available Monday-Friday, 9 am to 6 pm EST.

Have more questions? Submit a request