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ACC-8031 • Lost control of license

AccuRIP is on an old employees machine that no longer works here.

AccuRIP is the product Freehand sells like you sell Tee shirts. It is not something to be given away. What we see is a license sold and still active and a client asking for a NEW license due to circumstances not created by Freehand. I trust you understand that.

It is the responsibility of the licensee to maintain control over the license. Employers should own the computers at their business and install licensed software to those computers. Allowing an install to any other computer loses control of that license for us all.

Getting the user to deactivate the software properly allows us to help you at no cost. If that can not be done then a cost must be issued for a second license. We can save you 10% on the second license.

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